Facilities
* 24-hour front desk
* Elevator/lift
* Air-conditioned public areas
* Total number of rooms 132
* Number of floors 8
* Concierge services
* Bar/lounge
* Breakfast available (surcharge)
* Dry cleaning/laundry service
* Internet access - wireless
* Laundry facilities
* Multiple small meeting rooms
* Multilingual staff
* Room service (limited hours)
* Wireless (high-speed) Internet access - surcharge
Dining
Varied breakfast buffetCafeteria/Bar
Recreation
The recreational activities listed below are available either on site or nearby; fees may apply.
* Pilates classes/instruction nearby
* Tennis nearby
* Racquetball/squash nearby
* Aerobics nearby
This hotel is tucked away just off Gran Via and the location couldn't be more perfect. On arrival, you go into a small hallway with lifts and you have to go to the first floor for reception but don't let first impressions put you off, the hotel is actually brilliant.
Colavicop-Russia
Entrance is discrete off the side street although the welcome desk is a lift trip to the First Floor. Staff are ok...did help with our questions albeit with some arrogance at times. Room had just be renovated (with a lingering smell of paint!) and was furnished to a high standard with contemporary decor.
Mike-America
I have traveled to Madrid many times after studying abroad there and had never had a good hotel experience until the Tryp Cibeles. The hotel's first impressions leave little to be desired, the reception is up one floor from the main entrance, and both the ground and 1st floors were under construction.